During the master's degree, I worked directly with Volvo, Max Matthiessen, a Latvian municipality, and more; I also created an award-winning thesis project. I participated in several group projects with people from different cultural and professional backgrounds.

Mentor in the Service Design Global Jam in Kuldiga, Latvia, leading a team of both experienced and inexperienced people through an intensive weekend of sense-making, ideation, rapid prototyping, validating and iterating.

I led the development of a Design System, conducting user research to understand user needs and improve employee experience, as well as drive forward accessibility measures and company-wide collaboration.

I conducted user research and co-creation sessions to understand the context of different interest holders and proprose viable and creative solutions that balanced business goals with user needs. At the Pride Group, I led initiatives for LGBTQIAP+ inclusion, published a bi-weekly newsletter on queer culture, and increased community engagement through strategic content development.

Using qualitative and quantitative research methods to inform decisions, I collaborated with inter-disciplinary teams and interest holders to grow user engagement and revenue. As DesignOps for a team of 90+, I improved onboarding processes to successfully integrate new team members and established internship guidelines to ensure an optimal learning environment.

Part of the Education team at the School of Visual Arts in Parque Lage, contributing to the elaboration of educational activities for both regular visitors and curious passersby.